Your opinion matters and we value what you think.

That’s why we’ve made it easy for people who live in one of our properties to give us feedback.

We’d love to know how you think Jacaranda Housing is going.

So tell us – what do we do well? What could we do better? What additional services we could provide?

What is important to you is important to us. 

We welcome any ideas you have – so please let us know by filling in the form below.

Complaints and Appeals Policy

If you would like to make a formal complaint, or are not happy with a way a matter has been handled, you can contact Jacaranda Housing via a number of ways.  All complaints are taken seriously and will be dealt with in a timely manner.

In writing:  Feedback and Complaints, PO Box 106, Spring Hill QLD 4004

Online:  By completing the online form above

In person: By appointment only – please contact us via phone to book

Complaints and Appeals Policy