Jacaranda Housing is committed to ensuring all of its properties are moder, fit-for-purpose and provide Queenslanders with safe, secure and affordable housing.

If your property needs maintenance, please complete the following forms so Jacaranda Housing can arrange for any necessary repairs.

Urgent Maintenance

It is the priority of the Jacaranda Housing team to have all responsive maintenance responded to within reasonable timeframes.

If you require urgent maintenance within business hours, please contact the Jacaranda Housing office.

For urgent maintenance outside of business hours, please refer to the relevant trades person detailed on your general tenancy agreement or the After-Hours Emergency Contact list.

To contact Jacaranda Housing in the event of an after hours emergency, please call: 0408 798 951.

Emergency Maintenance Contacts

Emergency weather

In flood or storm emergencies or if you have experienced extreme damage, contact the SES on 132 500.

State Emergency Service   Weather warnings

Non-Urgent Maintenance

Requests for all non-urgent maintenance are to be made by completing the maintenance request form or by calling our office on 07 3392 8848 during business hours.

Maintenance Request Form

Once you have completed the form, you can either: