Jacaranda Housing is committed to ensuring all of its properties are fit-for-purpose and provide Queenslanders with safe, secure and affordable housing.
If your property needs maintenance, please complete the following forms so Jacaranda Housing can arrange for any necessary repairs.
It is the priority of the Jacaranda Housing team to have all responsive maintenance responded to within reasonable timeframes.
If you require urgent maintenance within business hours, please contact the Jacaranda Housing office.
For urgent maintenance outside of business hours, please refer to the relevant trades person detailed on your general tenancy agreement or the After-Hours Emergency Contact list.
To contact Jacaranda Housing in the event of an after hours emergency, please call: 0408 798 951 or 0439 942 438
In flood or storm emergencies or if you have experienced extreme damage, contact the SES on 132 500.
Requests for all non-urgent maintenance are to be made by completing the maintenance request form.
Once you have completed the form, you can either:
- Print the form, scan and email to firstname.lastname@example.org
- Print the form and post to PO BOX 64, Brisbane Market, Rocklea Qld 4106
Alternatively, you can complete the maintenance request form below